FREE Shipping . hide. Hi, my universal remote "rmcspk1ap1" has recently stopped working in the voice control. Xfinity Connect Voice can forward calls to four other phone numbers of your choosing. They are both sporadic and we never know when they will work. Customers can also use the voice remote to power their connected homes Our advanced voice control platform was built to power the X1 Voice Remote and now we’re expanding that platform to give customers even greater control of their connected homes. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. "832." Only button working is to power off the TV. Buttons not able to change channels. no matter what you command it instantly comes up with "I did not recognise what you said". We use cookies to give you the best possible experience on our website. Press 9-8-1. If your Fire TV Stick isn't responding to the remote commands, ensure that the remote and streaming stick are not too far off from each other. Since we introduced it in 2015, the X1 Voice Remote has been one of our most popular products. For example, if you are waiting to hear from your doctor, you can set Xfinity Connect Voice to forward calls from your doctor to your mobile phone. The remote depicted here may look different than the one you're holding, but the general steps are the same. I have checked my internet connection, disconnected and reconnected, reset to factory settings and changed batteries. report. Your remote will need to be re-paired or re-programmed in order to control any non-Xfinity equipment it was previously controlling. Light works in red and green but very dim. I tried to set up remote at prompt. This thread has been locked by the moderators of r/Comcast_Xfinity . New comments cannot be posted. If the buttons on your voice remote from XFINITY (model XR11) are still unresponsive, you may need to perform a factory reset. Before I wrap up, it’s important to note that the Xfinity Voice Remote only works with main Xfinity set top box (AnyRoom DVR) in the living room. You can learn the voice commands to use the Voice Interaction in various situations. Community Manager | Founding Member. My voice command feature has not been working all day. New batteries. 79. Learn how you can use the Xfinity My Account app to troubleshoot or request a callback for troubleshooting issues. Nothing happened so I used a manual code. Then I decided to change the batteries. Use the directional buttons to move to the desired command, and then press the Select button.You can operate the TV with various voice commands. Applicable Products and Categories of This Article. Comcast revealed its redesigned X1 Voice Remote yesterday which features a newly relocated microphone button that’s easier to push for voice commands… $32.95 $ 32. Learn some tricks for resolving the most common issues with these steps. Having problems with your remote control? The LED will blink green twice to indicate that the remote was reset. Voice Commands don't work on my remote control. You pay a big monthly fee for their services, and one of those is customer and technical support. Introducing the Xfinity Voice Remote. Still no luck. Remote not working with your TV? When I try to use voice commands it ask me if I want to set up remote. Not sure what to say? Customers use the voice remote to give nearly half a billion commands each month. "Turn on Discovery Channel." But that didn’t stop us from going back to the drawing board to see what we could do better. Hide Your Cable Box. Need help programming your Xfinity X1 Voice Remote (model XR11)? 9 comments. Need help? This is a quite typical scenario and what was recommended by Xfinity. Xfinity is here to help. "Watch channel 810." Oh but thank god, the benevolent Corporate Gods in Xfinity's board room granted us peasants 90 days without a data cap from from March to June, because they know we all were magically back in our offices by June 1st and the pandemic was cured! Move Remote Closer. Viola! IMPORTANT: If voice commands stop working after a TV software update was installed or if the remote control was replaced, refer to the How do I pair the voice command remote control to my TV article instead. $9.79 $ 9. Xfinity voice remote not functioning correctly. hide. How to turn off and on the voice command for the new Xfinity 1 With that in mind, Comcast today announced it's boosting its iOS X1 remote control with newly minted voice commands, something the company's been working on since earlier this year. Only for Xfinity Mobile customers. After that, the "Listening" message goes away and I get 2 red blinks on the remote and nothing happens after that. What do I need to do to get voice command working again? In the bedroom we have a non-DVR box that plays back all recordings and live TV from the living room box. Would like to know if anyone thinks it might be the box since neither remote will work all the time. The LED on the remote will change from red to green. 1. 4.7 out of 5 stars 980. Voice command not working? Press 9-8-1. We’ve delivered 18 million of them, and last month alone, our customers gave nearly half-a-billion voice commands. ... Answer #6 | 15/11 2016 05:57 One thing about Comcast/Xfinity, they're not cheap. (in case you were wondering, the volume buttons work and the aim anywhere feature also works great) Thanks for the input. Xfinity … "Watch Disney Junior." Voice Control. Voice Command Tips. Manually programed xr 15 remote voice command not working I just got my x1 box and xr15 voice remote. 95. You can use a few simple commands to get the most out of your new remote. It keeps saying " hmm, we are having trouble connecting. Solved. Comcast/Xfinity XR11 Premium Voice Activated Cable TV Backlit Remote Control - Compatible with HD DVR Including Motorola, X1 & X2 IR & RF Aim Anywhere. Go to the Remote Settings screen on X1 to program control of your TV and audio receiver. Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. The Xfinity Voice Remote (models XR11, XR15 and XR16) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations, find out what song is playing on your TV screen and more. Using an internet connection, Xfinity Voice provides a clearer international call service and many advanced features, such as caller ID, readable voicemail and blocking. Does Linksys have a Router-Modem that works with Xfinity's voice command cable system so that I do not have to rent - Answered by a verified Network Technician . By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. The text of my command doesnt even show up. best. Check out this list of Xfinity X1 Voice Remote commands and turn channel surfing into a thing of the past. Say “Remote help” to see tips & tricks for using your remote. report. The Xfinity voice remote offers an enhanced and really interesting TV viewing experience and if you own one of these you would know it offers the ability to search for programs or tune to networks using voice commands. I tried resetting, turning box off and on, etc. … Check your connection or try again later." It turns my Samsung tv on and off controls volume and most functions. Other options New and used from $8.00. level 1. Any fixes or replace? 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