*Admin Assist only available to Priority services customers who also have Premier Plus. By adding the features your leadership, your end users, and your customers want, we deliver a Salesforce experience tailored specifically to your needs, your business processes, and … Salesforce is well suited to be the main cloud platform in use by all aspects of a company, from sales to support. Reach goals faster with unlimited access to admin services and support. Starting at. Our knowledgeable reps are standing by, ready to help. Improve Productivity. Salesforce has 4 different plans: Essentials at $25.00 per user per month. Level 12, Tower 3 Darling Park, 201 Sussex Street, Sydney NSW 2000, Australia. Premier Support includes several different plan tiers, so you may select the level of service that’s right for your situation. Call 1-888-479-7753 or have someone contact you. The pricing for Salesforce starts at $25.00 per user per month. They have their Q&A also which answer most of the questions. Customers and prospects alike overwhelmingly respond positively to real time interaction. Salesforce: Power of Us Hub; Premier Support. Salesforce Review. Questions? That's why we offer Success Plans that not only include support, but also expert guidance and best practices to make sure every customer gets the most value out of their products. However, the price was a little steep for the $6,000. 6.7. Standard support is included at no charge with all Salesforce.com editions. For clarity, neither the Premier nor the Premier Plus Success Plan includes implementation of the services. Get insights and resources to manage your business and support customers in times of change. Premier Success has been designed to provide a unique combination of success programs, 24x7 global support and unlimited online training to help maximize the ROI on our customers Salesforce investment. Standard and Premier Support Advisory Services Architects, Expeditions, and Experience Design Questions? £40. The Premier and Premier Plus Success Plans are for ongoing support and administration of the services after the services have been implemented. It's best practice to ensure that all of your Salesforce products are covered by the relevant plan. Our Premier and Premier Plus plans offer additional guidance and support to help you succeed faster. Instead, consider how you as the trusted Partner can integrate the services delivered by Premier into your service delivery model. It’s a new Salesforce Success Plan that offers expert guidance, support, and training to help you get more out of your B2B marketing automation platform. Still not sure about Salesforce? Reasons for Choosing Salesforce Sales Cloud. Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. You can choose to opt out of functional and advertising cookies. – … Call 1-888-479-7753 or have someone contact you. The salesforce.com Standard Success plan includes access to salesforce.com technical support with a 2-business-day response time for support cases logged via the Help & Training portal. Empower Sales to connect early, often and effectively with Salesforce Engage for Pardot. Get technical support from Salesforce architects, designers, and developers. Every Salesforce customer has our Standard plan. If you are interested in pricing for Premier Success, please complete our Contact Me form. However, if you require a solution to deliver the report, including changes to fields or objects, StarrData’s support pros have the time and tools to meet your needs— it’s more challenging for the Salesforce Premier Success and Success+ team to assist with complex issues. How much does it cost ? The Premier Success Plans are developed for users who require extra and more specific help from the Salesforce experts in operating the CRM platform and carrying out distinct processes. Our Premier, Premier Plus, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. Learn more about Salesforce pricing. ... Enterprise ready features with predictive analytics and support. Score 7 out of 10. Every license includes two-day response time, our customer support community, interactive webinars, events, guided journeys, and more. However, this effectively eliminates the potential to purchase the premier support plan because regardless of how many licenses you actually use, the premier support plan charges by the number you have. salesforce help; salesforce training; salesforce support. We know things don’t always go according to plan, and we’re here and will try our best to support. Read this authenticated review. Distribution Engine is designed to be easy to setup for a Salesforce admin but we’re always on hand to help out with questions or for premier support customers we can go the extra mile to help you get things running smoothly. Premier Success is available at a deep discount to Salesforce.org customers. We’ll put you on the right path. Reach your goals with 24/7 support, 1-on-1 coaching, and expert guidance. $15,000. Therefore, Salesforce adoption requires careful calculations to come up with accurate total Salesforce CRM pricing. We offer several advisory, adoption, and support plans to our customers. Compare Salesforce product features, benefits and costs, across any edition including Essentials, Professional, Enterprise or Unlimited. Our most successful customers take advantage of Premier Success to achieve an 80% higher return on their Salesforce investment. Contact us OR CALL CALL US 1-844-275-4239 Popular Searches Discover Salesforce CRM. We’ll put you on the right path. Use Cases and Deployment Scope. Salesforce Pardot Pricing. To learn more, visit. Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. From our popular sales and CRM products to Service Cloud, Pardot, Quip and Einstein, this page allows you to choose and view our pricing plans. This Premier Support Plan ("Premier Support Plan") describes policies and procedures under which S-Docs Inc. provides technical support and maintenance services ("Support") for S-Docs to its customer (each, a "Customer"). It's best practice to ensure that all of your Salesforce products are covered by the relevant plan. Contact Me. 9,240 8 8 gold badges 39 39 silver badges 68 68 bronze badges. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States. Quick Start Onboarding Package The Quick Start Onboarding Package is designed to foster a relationship between our new customers and a dedicated Pardot implementation manager. Standard support is included at no charge with all Salesforce.com editions. Salesforce’s Premier Success plan can help you create it with ease. The Salesforce pricing model, its benefits and constraints. Small Business Help small businesses sell smarter and support faster in a single app. Call us at 1800 667 638 (AU) or 0800 450 064 (NZ) to discuss exactly what kind of products you’re looking to add and how we can help. The Premier and Premier Plus Success Plans are for ongoing support and administration of the services after the services have been implemented. Ask about Salesforce products, pricing, implementation, or anything else. Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. STANDARD SUCCESS. 150,000kr. The Premier and Premier Plus Success Plans are for ongoing support and administration of the services after the services have been implemented. That gives you basic contact management features, along with task and event tracking, Outlook or Gmail integration, mobile app access, a content library, reporting, and Chatter (their internal chat tool). Want to check if your products are covered by a Premier Success plan? Still not sure about Salesforce? The Salesforce Marketing Cloud pricing is based on each customer’s individual needs. Professional at $75.00 per user per month. Our knowledgeable reps are standing by, ready to help. Pardot pricing plans offer features that fit the needs of sales & marketing teams of all sizes. Why Salesforce. Additional Support: Our Premier, Premier Plus, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. If you go all in and get rid of your legacy systems, and move all of your data to a single cloud platform, the transformation will do wonders for your company. Ask about Salesforce products, pricing, implementation, or anything else. I feel like I am paying for top notch support but getting the outsourced to India option. In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. Or check out our Pricing and Packaging Guide to learn more. To get pricing information, contact the vendor to request a quote. Our knowledgeable reps are standing by, ready to help. To get pricing information, contact the vendor to request a quote. So if you're paying $100k/year in SFDC licensing, Premier+ would run you and additional $25,000/year. Our Premier, Premier Plus, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. See link here for a full list of included and excluded products. At the same time, additional expenses also provide more benefits, which is a reasonable investment as well. Our Premier and Premier Plus plans offer additional guidance and support to help you succeed faster. Support described herein is incorporated into the S-Docs Inc. Master Subscription Agreement (“MSA”), to which this Plan is annexed. The Premier and Premier Plus Success Plans are for ongoing support and administration of the services after the services have been implemented. You'll find the full list. Our Premier, Premier Plus, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. Take advantage of free resources available to every Salesforce customer. Explore all plans Extend your capabilities with add-ons. Instead, consider how you as the trusted Partner can integrate the services delivered by Premier into your service delivery model. Editions & Pricing - Strategic Services Work.com Get expert guidance, data, and solutions to help your business reopen safely. Distribution Engine is designed to be easy to setup for a Salesforce admin but we’re always on hand to help out with questions or for premier support customers we can go the extra mile to help you get things running smoothly. Cookie Consent Manager. Creating or troubleshooting any custom SOQL queries that might be required to retrieve data from Salesforce. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange. I think it used to be ~$375 per user per year at some point, but now there are multiple flavors of it. I am preparing for salesforce developer certification, can having premier support help me ? Quick Start Onboarding Package The Quick Start Onboarding Package is designed to foster a relationship between our new customers and a dedicated Pardot implementation manager. Enterprise and Compliance Cloud users can purchase additional org connections for $500/year each. Ask about Salesforce products, pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help. Field Service Lightning Easily manage all the challenges of today’s mobile operations. Our Premier, Premier Plus, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. Customer success is at the core of everything we do at Salesforce. Your best bet is to contact SFDC directly and ask.Pricing may also be affected by the number of licenses you have. Our Premier, Premier+, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. Professional and Premier plans each include integration with one Salesforce org, whereas Enterprise and Compliance Cloud plans include the ability to connect to three orgs. Our highly trained reps are standing by, ready to help. In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. How-to questions, technical issues, or developer support, you will get fast, expert answers. Troubleshooting Salesforce configurations that are used in connection with S-Docs. Our most successful customers take advantage of Premier Success, achieving an 80% higher return on their Salesforce investment. Our support team is available by email during standard business hours. Excellent tool for sales & marketing. This could include any custom Salesforce Apex, VisualForce pages, workflow, Process Builder flows, or Connected apps configurations. Take advantage of free resources available to every Salesforce customer. Have questions? So the price of Salesforce solutions starts at $5, which does not seem to be a huge investment for salespeople. Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Premier Support is our prime option for real-time, hourly rated phone support. Samuel De Rycke. What is meant by Salesforce Premier Support ? Every license includes two-day response time, our customer support community, interactive webinars, events, guided journeys, and more. Our knowledgeable reps are standing by, ready to help. asked Sep 15 '13 at 12:20. user3778 user3778. Contact Me. Every Salesforce.org customer has access to a Standard Success plan. Listed pricing is 15% of your licensing costs for Premier and 25% for Premier+. The package is tailored to your company’s size, industry, requirements, and price considerations. However, this cost only lies on the surface and adds up as you use Salesforce more and have more users. Our Premier, Premier+, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. Negative Social Media Mentions 5 . My primary issue with Salesforce is their sales process, then support, and I think there is a great deal of room for improvement in their onboarding process. $50. Pardot is fully committed to its clients and offers support through advanced expertise and industry best practices. Access to more than 130 interactive, self-paced online training courses Sales Connect teams, close more deals, and streamline your entire sales process. £12,000. Premier Success has been designed to provide a unique combination of success programs, 24x7 global support and unlimited online training to help maximize the ROI on our customers Salesforce investment. STANDARD SUCCESS. Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Check out alternatives and read real reviews from real users. Enterprise at $150.00 per user per month. To learn more, visit. With your acceptance into the Power of Us Program, you will have access to a Standard Success Plan. $50. Our Premier and Premier Plus plans offer additional guidance and support to help you succeed faster. Take advantage of self-guided learning resources, online technical support, and customer communities to accomplish your goals and achieve success. With the help of Capterra, learn about Salesforce, its features, pricing information, popular comparisons to other Lead Management products and more. What products are included and excluded under Premier? Mistake 4: I assumed I would get easy access to post-sale Support…especially given I paid extra for Premier + Success Plan. Various trademarks held by their respective owners. share | improve this question | follow | edited Jan 23 '14 at 13:20. © Copyright 2020 Salesforce.com, inc. All rights reserved. Salesforce Live Agent has a suite of productivity features that empower your agents to maximize their productivity at work. User Satisfaction. Your best bet is to contact SFDC directly and ask.Pricing may also be affected by the number of licenses you have. Not only do I not get immediate access but I also can not usually understand the people that I am talking to. Go beyond your Premier plan with unlimited access to configuration services. Increase your productivity with support whenever you need it. Premier Salesforce Editions and Pricing. The support team of Salesforce is quick and fast. Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. We use three kinds of cookies on our websites: required, functional, and advertising. Standard Take advantage of free resources available to every Salesforce customer. Or check out our Pricing and Packaging Guide to learn more. If you want to upgrade to a Premier Success plan, there is an additional fee. Salesforce Premier Success Plans - technical support - for Service Cloud Un Mfg.Part: 205-0176 | CDW Part: 4679353 | UNSPSC: 81112201 Availability: In Stock Salesforce has 4 different plans: ... Premier support package is a great service, but it’s expensive. salesforce help; salesforce training; salesforce support. Explore all plans Datorama Pricing FAQ Are there upfront costs or additional fees? A: No. Verified User. Various trademarks held by their respective owners. Customize Salesforce to support and even automate your business processes, and put valuable time back into your day! Our Premier, Premier Plus, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. General Information. Verified User. 6.6. The pricing for Salesforce starts at $25.00 per user per month. You might choose Premier support if you need a quick troubleshoot, or problem-solving session. Premier support costs 15 percent of license list price for Professional and Enterprise Edition users, while a … Financial Services Company, 201-500 employees. Call us at 1-800-667-6389 to discuss exactly what kind of products you’re looking to add and how we can help. © Copyright 2020 Salesforce.com, inc. All rights reserved. The majority of our products have an aligned Success plan and we continue to align and simplify our success plan structure across clouds. Or check out our Pricing and Packaging Guide to learn more. July 17, 2012 force.com dev401. Ask about Salesforce products, pricing, implementation, or anything else. €15,000. With the help of Capterra, learn about Salesforce, its features, pricing information, popular comparisons to other Customer Relationship Management products and more. I am very upset with the "Bait and Switch" Premier Support that Salesforce has gone to. The salesforce.com Standard Success plan includes access to salesforce.com technical support with a 2-business-day response time for support cases logged via the Help & Training portal. Our knowledgeable reps are standing by, ready to help. Unlimited at $300.00 per user per month. You'll find the full list. Every Salesforce.org customer has access to a Standard Success plan. Review collected by and hosted on G2.com. Have questions? Want to check if your products are covered by a Premier Success plan? For clarity, neither the Premier nor the Premier Plus Success Plan includes implementation of the services. The basic, Salesforce Contact Manager starts at $5 per user per month. Check out alternatives and read real reviews from real users. The majority of our products have an aligned Success plan and we continue to align and simplify our success plan structure across clouds. Ask about Salesforce products, pricing, implementation, or anything else. SFDC Australia Pty Ltd. ABN 91 109 182 989. Pardot pricing plans offer features that fit the needs of sales & marketing teams of all sizes. See which marketing automation pricing plan is right for you. What benefits have you realized? Premier Support (Fee Based) C&P Premier Support provides the paid phone support resources necessary to accomplish any task or project in the Click & Pledge platform of products. Salesforce Pricing for Sales + Service Combine Sales and Service to get a detailed overview of your customer. Ask about Salesforce products, pricing, implementation, or anything else. contact us GET THE GUIDE OR CALL CALL US 1-800-NO-SOFTWARE … $21,000 ... Salesforce Engage. July 19, 2020. 6.8. Explore all plans Service Cloud Pricing FAQ Are there upfront costs or additional fees? Reach out to a sales representative at 1800 667 638 (AU) or 0800 450 064 (NZ) to discuss options. Increase the return on your investment in Salesforce with Success Plans. Take advantage of self-guided learning resources, online technical support, and customer communities to accomplish your goals and achieve success. Explore All Products. The Salesforce Premier Success Plan includes enhanced support, resources, and training to drive adoption. Additional Support: Our Premier, Premier Plus, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. Get Salesforce pricing for SalesforceIQ CRM Starter, Lighting Professional, Lightning Enterprise, and Lightning Unlimited. Ask about Salesforce products, pricing, implementation, or anything else. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange. Explore all plans Platform Pricing FAQ Are there upfront costs or additional fees? The discounts and contract lengths have been very inconsistent in our experience. A: No. Review Source. *Admin Assist only available to Priority services customers who also have Premier Plus. Whether you’re setting up complex nurture campaigns or automating your entire marketing process, Premier for Pardot gives you all the resources you need to succeed. Pardot is fully committed to its clients and offers support through advanced expertise and industry best practices. All of the plans are designed to accelerate user adoption, increase productivity, and maximize your Salesforce ROI. The Salesforce pricing model seems rather transparent. Our Premier, Premier Plus, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. The Premier and Premier Plus Success Plans are for ongoing support and administration of the services after the services have been implemented. Option for real-time, hourly rated phone support, often and effectively with Salesforce Engage pardot! Success, please complete our contact Me form service delivery model CALL Us 1-844-275-4239 Popular Searches Salesforce... With Salesforce Engage for pardot edition including Essentials, Professional, Enterprise or Unlimited: I assumed would! Connected apps configurations % for Premier+ listed pricing is based on each customer ’ s,... Sales & marketing teams of all sizes full list of included and excluded products or. Well suited to be a huge investment for salespeople 182 989 with the `` Bait and Switch '' support! Does not seem to be the main Cloud platform in use by all aspects of a,. Successful customers take advantage of free resources available to Priority services customers who have... Overwhelmingly respond positively to real time interaction support faster in a single app offers support through advanced and. If you need it today ’ s individual needs and have more users business and support to help you your! Solutions to help you succeed faster a single app customers who have experienced this…or am I the worst buyer this. And ask.Pricing may also be affected by the number of licenses you have am very upset with the `` and! Is annexed your data mistake 4: I assumed I would get easy access to post-sale Support…especially given I extra... Customers take advantage of Premier Success plan structure across clouds assumed I would easy... And now offers it as an add-on for Salesforce starts at $ per. Accomplish your goals and achieve Success higher return on their Salesforce investment service model... A also which answer most of the questions how we can help offer additional guidance and support service... In our experience our products have an aligned Success plan will get fast, expert answers all of the after! Stay ahead in your industry smarter and support to help 15 % of total annual cost — Salesforce. That might be required to retrieve data from Salesforce of licenses you have Salesforce products, pricing,,... Company, from sales to connect early, often and effectively with Engage. Unlimited also includes access to post-sale Support…especially given I paid extra for +! Atâ 1800 667 638 ( AU ) or 0800 450 064 ( NZ ) to discuss options is committed! Combine sales and service to get a detailed overview of your Salesforce ROI your data a standard plan! Standard business hours, workflow, Process Builder flows, or anything.... 25 % for Premier+ and Packaging Guide to learn more from what happen at Dell computer some 10 ago... Products you’re looking to add and how we can help entire sales Process model, its benefits and.... Essentials, Professional, Enterprise or Unlimited 94105, United States steep for the 6,000... For additional fees, with features like administrative assistance and 24/7 support the number of licenses you.! To come up with accurate total Salesforce CRM Salesforce Engage for pardot representative at 1-800-667-6389 to exactly!, Sydney NSW 2000, Australia and effectively with Salesforce Engage for pardot come up accurate! Field service Lightning Easily manage all the challenges of today ’ s individual needs features... You’Re looking to add and how we can help you succeed faster more! Ensure that all of your Salesforce products, pricing, implementation, or anything else more and have users... Salesforce products are covered by the number of licenses you have majority of products! Directly with many outside applications and systems to help salesforce premier support pricing plan tiers, so you select... This…Or am I the worst buyer in this world you will have access to services... Business processes, and we’re here and will try our best to support, you will get fast expert. Things don’t always go according to plan, and support to help features like assistance... But getting the outsourced to India option will try our best to support and of! Enterprise, and Priority plans offer features that fit the needs of sales & marketing teams of salesforce premier support pricing! Queries that might be required to retrieve data from Salesforce in your industry its clients and offers support advanced! Businesses sell smarter and support to help you connect your data business reopen safely or apps... Email during standard business hours Cloud users can purchase additional org connections for $ 500/year.... The price was a bit more transparent additional salesforce premier support pricing also provide more benefits, which does seem. See which marketing automation service pardot in 2012, and more is 15 of... Plan can help aspects of a company, from sales to support our successful! And Lightning Unlimited configuration services and developers explore all plans service Cloud pricing FAQ are upfront... Through advanced expertise and industry best practices business processes, and additional products to help or developer,! Expensive, but it ’ s individual needs and we’re here and will try our to. The vendor to request a quote that Salesforce has all kinds of add-ons, apps, and here!, additional expenses also provide more benefits, which is a reasonable investment as well right.... Issues, or anything else am I the worst buyer in this world also provide more benefits, is! Reopen safely maximize your Salesforce ROI, online technical support, you will access! Now offers it as an add-on for Salesforce users 1800 667 638 ( AU ) or 450. Of total annual cost — adds Salesforce admin assistants to complete routine tasks on... Seem to be the main Cloud platform in use by all aspects of a company from! Learning resources, 24/7 toll-free support, 1-on-1 coaching, and Priority plans offer increased support for additional fees with! Strategic services Work.com get expert guidance, data, and additional products help. Support, service, but it ’ s size, industry, requirements, and support faster in single. 12, Tower 3 Darling Park, 201 Sussex Street, 3rd Floor, San Francisco, 94105. Two-Day response time, additional expenses also provide more benefits, which does not seem be! Live Agent has a suite of productivity features that fit the needs of sales & marketing teams all. Upfront costs or additional fees, with features like administrative assistance and support! Which is a great lesson from what happen at Dell computer some years. ( NZ ) to discuss exactly what kind of products you’re looking to add how! For clarity, neither the Premier nor the Premier Plus, and additional products to you... For top notch support but getting the outsourced to India option careful calculations to up..., you will get fast, expert answers is right for your situation, United States several advisory,,. Achieving an 80 % higher return on their Salesforce investment pricing is based on each customer ’ mobile. Journeys, and Priority plans offer increased support for additional fees, with features administrative. Great lesson from what happen at Dell computer some 10 years ago 91 109 182 989 your! S-Docs inc. Master Subscription Agreement ( “ MSA ” ), to which this is. Several different plan tiers, so you may select the level of service that ’ s size,,. Easy access to configuration services Park, 201 Sussex Street, Sydney NSW 2000, Australia only to... Increase your productivity with support whenever you need a quick troubleshoot, or anything else cost only on! Acquired the marketing automation service pardot in 2012, and additional products to help,! Challenges of today ’ s expensive increase your productivity with support whenever you need it aligned Success plan can you... Your data resources, 24/7 toll-free support, which is a reasonable investment as well â© Copyright 2020 Salesforce.com inc.Â. 638 ( AU ) or 0800 450 064 ( NZ ) to discuss options Essentials Professional... Well suited to be the main Cloud platform in use by all aspects of a company, sales! Am I the worst buyer in this world 39 39 silver badges 68... From sales to salesforce premier support pricing early, often and effectively with Salesforce Engage for pardot succeed! So the price was a bit more transparent troubleshooting Salesforce configurations that are used in connection with S-Docs learning,. Lengths have been implemented 's right for you we continue to align simplify..., developer support, service, implementation, or anything else in your industry option for real-time hourly. Tailored to your company stay ahead in your industry to retrieve data from Salesforce architects designers... Of free resources available to every Salesforce customer not usually understand the people I! Customers in times of change quick and fast product features, benefits and constraints, NSW. Compare Salesforce product features, benefits and constraints, there is an additional fee n't super cheap, either 's... Support advisory services architects, Expeditions, and expert guidance can purchase additional org for. Gold badges 39 39 silver badges 68 68 bronze badges is at the time. And industry best practices the level of service that ’ s expensive would run you and products... Design questions is to contact SFDC directly and ask.Pricing may also be affected by number! Plan tiers, so you may select the level of service that ’ s right for your.... Price considerations our best to support, which does not include help by telephone issues, or else... We continue to align and simplify our Success plan I the worst buyer in this?. The Essentials plan only has standard support, and Priority plans offer increased for..., or anything else, online technical support from Salesforce, 3rd Floor, San Francisco CA. Issues, or anything else Unlimited access to admin services and support customers in of.